Reference

Answers to What You Ask Us Most

Q: How do I deposit using DANA or OVO at raja100?

Go to the Cashier tab, select DANA or OVO, enter your deposit amount, then confirm in your e-wallet app. The balance lands in your account in under one minute at most hours of the day.

Q: What is the minimum deposit amount accepted?

The minimum single deposit is Rp 20,000 for DANA, OVO and GoPay transfers. QRIS carries the same floor. There is no upper ceiling set by raja100, though your e-wallet provider may have daily limits.

Q: How long does a withdrawal take to arrive?

Our finance team reviews withdrawal requests within one business hour. Once approved, funds move to your nominated DANA, OVO, GoPay or bank account and typically arrive within 15 minutes of approval.

Q: Why has my account been asked for identity verification?

Verification is a standard security step triggered by first-time withdrawals or large account changes. Upload a government-issued ID via the Account portal; our team reviews submissions within two business hours.

Q: Can I access Dragon Tiger and Aviator on my mobile phone?

Yes. Both titles stream and run directly in your mobile browser without a separate app download. Dragon Tiger uses adaptive video so it holds quality on a 4G connection; Aviator is a lightweight fast-game format.

Q: What should I do if my QRIS deposit is not credited after five minutes?

First check that the payment status in your e-wallet app shows 'successful'. If it does but your balance has not updated, open live chat with your QRIS transaction reference number and we resolve it immediately.

Q: Is raja100 available for all Indonesian players, and are there any access restrictions?

Access and eligibility to certain products or promotions depends on local law. We encourage you to check the regulations in your area before opening an account or making any deposit at raja100.

We have collected the questions our Indonesia account holders send most often — covering deposits via DANA, OVO, GoPay and QRIS, withdrawal steps, account setup and support hours…

DANA & OVO DepositsWithdrawal StepsAccount & SecurityLive-Chat 24/7QRIS Supported

Explore the Lobby Read FAQ

How Our FAQ Section Works for You

Every answer in our FAQ is written by the team that operates raja100 day-to-day, so you get real operational detail rather than vague reassurances. We update the section whenever our payment rails, account verification steps or lobby structure changes. Deposits via DANA, OVO, GoPay and QRIS are explained with exact steps, and withdrawal timelines are quoted from our actual processing data. For

anything not covered here, chat with us directly — agents in Surabaya and across Indonesia are online around the clock to follow up.

DANA
OVO
GoPay
QRIS

TIGA AREA UTAMA

Three Topics We Cover Most in Our FAQ

The FAQ divides naturally into account questions, payment questions and game-access questions.

Updated today

Akun

Account Setup & Verification

We walk through every field in the registration form, explain what ID documents speed up verification and describe how two-factor authentication locks your account against unauthorised access once it is live.

Pembayaran

Deposits and Withdrawals

Deposits via DANA, OVO, GoPay and QRIS typically clear in under one minute. Withdrawals are reviewed by our finance team within one business hour and land in your e-wallet or bank account the same day in most cases.

Akses Permainan

Game Access & Lobby Navigation

We explain how to reach Dragon Tiger, Aviator, Caishen Wins and Fish Hunter from the lobby menu, how table limits are displayed and what to do if a live-stream buffers on a slower mobile connection.

ANGKA OPERASIONAL

Numbers Behind Our FAQ and Support

24/7

Live-chat availability

< 1 min

Typical DANA / OVO deposit clearance

4 methods

Payment rails supported: DANA, OVO, GoPay, QRIS

< 1 hr

Withdrawal review window on business days

JALUR BANTUAN

How to Reach Us When the FAQ Does Not Answer Your Question

Our support team covers three channels, each suited to a different kind of question. Check the right channel below to save time — live chat handles urgent account and payment issues fastest, while email works well for document submissions that need a paper trail.

Team online

Live Chat

Available 24 hours a day, 7 days a week inside your account dashboard. Connect in under 30 seconds for deposit errors, withdrawal status checks and account-lock situations where speed matters.

Email Support

Send account documents, screenshot evidence of transaction errors or formal complaints to our support email. We aim to respond within four business hours and keep a full thread history for your records.

FAQ Search

Use the search bar at the top of this page to query keywords like 'QRIS', 'withdrawal' or 'password reset'. Most common questions surface an answer in seconds without waiting for an agent.

SINYAL KEPERCAYAAN

Why These FAQ Answers Are Worth Reading

Each trust signal below is tied to a specific operational practice at raja100 — not a marketing promise.

Operator-Written Answers

Every FAQ answer is drafted and reviewed by the team managing the platform daily, not outsourced writers. That means specific payment steps, real processing times and accurate account procedures.

Live Update Policy

When our payment processes or account rules change, we update the FAQ within 24 hours. You will not find outdated instructions that no longer match what the platform actually does.

Local Payment Detail

Answers covering DANA, OVO, GoPay and QRIS include the exact menu path inside each e-wallet app, so you can follow the steps on your phone without needing to ask an agent.

Withdrawal Transparency

We state our standard withdrawal review window — under one business hour — and explain the identity check step clearly, so you know what to expect before you request a payout.

Two-Factor Account Security

Our FAQ explains how to activate two-factor authentication on your account and what to do if you lose access to your authenticator app, with step-by-step recovery instructions.

Eligibility Clarity

Where access or eligibility to certain game types or promotions is discussed, we state clearly that availability depends on local law, so you are never misled about what you can access.

PERBANDINGAN KONSISTENSI

What Our FAQ Covers vs. What Support Handles

Knowing which route to take saves time. The table below shows the seven most common account situations and whether the FAQ resolves them fully or whether you should head straight to live…

Deposit via DANA not reflecting

FAQ covers the standard clearance window and common error codes. If your deposit is older than five minutes with no credit, take this to live chat with your transaction reference number.

Password or PIN reset

The FAQ walks through every reset step for both login password and transaction PIN. Most resets complete without agent involvement within two minutes using the self-service flow.

Withdrawal request status

FAQ explains review windows and what 'pending' versus 'processing' status means. For withdrawals older than one business hour without a status change, live chat can escalate immediately.

Account verification documents

We list accepted document types and file-size limits in the FAQ. You still need to submit through the account portal or by email — the FAQ tells you exactly which one to use.

Accessing Aviator or Dragon Tiger

Game-access questions — including table limits and lobby navigation — are fully answered in the FAQ. No agent needed; the lobby path instructions are step-by-step and current.

QRIS payment limit queries

QRIS daily transaction limits are set by Bank Indonesia and your e-wallet provider, not by raja100. Our FAQ explains this and shows where to check your personal limit inside your app.

Promotional terms and conditions

Active promotion rules are detailed in the promotions section, not the FAQ. Live chat can clarify any specific condition in real time if the written terms leave a question open.

FITUR UNGGULAN

Six Things That Define the raja100 Experience

These are the concrete, checkable features you will notice from your first session — not abstract values but real lobby, account and service characteristics that shape how the…

One-Page Lobby Slots, live tables including Dragon Tiger, and the sportsbook sit…

Instant E-Wallet Funding Deposits via DANA, OVO and GoPay credit to your playing…

Mobile-First Tables Live Baccarat, Dragon Tiger and Fish Hunter tables are streamed…

Aviator & Slot-Feature Rooms Aviator sits in a dedicated fast-game tab alongside Caishen Wins…

Secure Account Dashboard Your account dashboard shows deposit history, withdrawal status and active…

Indonesian-Language Support Our 24/7 live-chat agents communicate in Bahasa Indonesia as well…

Frequently Asked Questions About raja100

These are the specific questions our account holders ask most often. Each answer is written to resolve the question fully in plain language — no jargon, no redirects to another page unless the step genuinely requires it.