Reference

Your Agreement With raja100 Starts Here

These Terms & Conditions govern every action you take on raja100 — from opening your account and depositing via DANA, OVO, GoPay or QRIS, to placing wagers and…

Account Eligibility RulesDANA, OVO, GoPay & QRIS Payment TermsWithdrawal & Verification PolicyAccount Suspension ConditionsDispute Resolution Process
raja100 Your Agreement With raja100 Starts Here
CONTACT FOR TERMS

How to Reach Us About Policy Questions

If any section of these Terms & Conditions is unclear, or if you believe a rule has been applied incorrectly to your account, our support team is available around the clock to assist. We handle terms-related disputes through three formal channels and aim to send an initial response within 2 hours of your submission.

Team online

Live Chat Support

Access live chat directly from your account dashboard, available 24 hours a day, 7 days a week. For terms disputes, select the 'Account & Policy' category when opening your chat so the correct team handles your case without delay.

Email Dispute Channel

Send a detailed written complaint to our policy team via the email address listed in your account settings under 'Help & Contact'. Include your account ID and the specific clause you are disputing for the fastest resolution path.

In-App Report Form

Use the in-app report form found under Settings > Help > Submit a Complaint on both Android and iOS versions. This form timestamps your submission automatically and creates a case reference number for tracking.

ACCOUNT STANDARDS

How We Enforce and Uphold These Terms

Our compliance team reviews account activity against the rules set out in these Terms & Conditions on a continuous basis.

Data Handling

We store your personal and transaction data on encrypted servers in accordance with applicable data protection requirements. You may request a copy of your stored data at any time by submitting a data access request through your account settings panel.

Cookie Policy

We use session and analytics cookies to keep your account active and to improve page load performance. You can manage cookie preferences from the browser settings on your device; blocking essential cookies may affect your ability to log in.

Account Security Rules

Each account is tied to one verified identity. Sharing account credentials or operating multiple accounts is a breach of these terms and may result in all linked accounts being suspended pending a security review by our team.

Data Retention Period

We retain account and transaction records for a minimum of five years from the date of your last activity, as required by applicable financial regulations. After that period, records are deleted or anonymised unless a dispute is still open.

Who to Contact for Changes

To update your registered name, phone number or linked DANA, OVO, GoPay or QRIS account, submit a verified change request through your profile page. Identity verification is required before any financial detail is amended.

Requesting Policy Amendments

If you believe a term creates an unfair outcome, you may submit formal feedback to our policy review team via email. We review all submissions quarterly and publish a policy changelog in your account notification centre when updates are applied.

Common Questions About Our Terms & Conditions

These are the questions our account holders ask most frequently about the Terms & Conditions on raja100. Each answer reflects the current version of our policy; check your account notification centre for the latest amendments.

These terms take effect the moment you complete account registration on raja100.xyz. By submitting your registration form, you confirm that you have read the full terms and agree to be bound by them for all subsequent activity on the platform.

We can update the terms at any time, but we are required to notify you at least 7 days before a material change applies. Notification is sent to your registered email. If you continue using the platform after that window, we treat that as your acceptance.

Violations may result in a temporary account hold, suspension of pending withdrawals or permanent closure, depending on the severity. We will send a written explanation and you have 14 days to submit a formal appeal through the in-app report form or email channel.

Payment-specific rules are contained within Section 4 of our full Terms & Conditions document, accessible from your account dashboard. These rules cover deposit clearing times, minimum amounts and what happens when a transfer is flagged by our fraud-detection system.

Submit a data access request through your account settings under Privacy. We process requests within 30 days and deliver a secure download link to your registered email. The file includes transaction history, login records and any notes from account reviews.

The same terms apply across all of Indonesia, but access to specific features depends on local law in your area. Where local law permits, all platform features described in these terms are available to you as an account holder.

We retain all account and transaction records for a minimum of five years from your last active session, in line with applicable financial regulations. After that period, your data is deleted or anonymised unless a formal dispute remains open.